ATG HealthCare Foundation Code of Conduct
Introduction
ATG HealthCare Foundation is committed to fostering a safe, inclusive, and respectful environment for all individuals, including patients, healthcare providers, volunteers, donors, partners, and the communities we serve. Our mission is to provide quality healthcare services, promote education, and support development initiatives. To ensure that we uphold the highest standards of professionalism, ethical conduct, and compassion, we have established this Code of Conduct, which applies to all individuals and organizations associated with our foundation.
- Respect and Dignity
Treat all individuals—patients, colleagues, volunteers, donors, and community members—with respect, dignity, and compassion.
Discrimination or harassment based on race, gender, age, sexual orientation, religion, nationality, disability, or any other personal characteristic is strictly prohibited.
Ensure that interactions are positive, professional, and supportive, fostering a culture of inclusivity and equity.
- Professionalism and Ethical Conduct
Uphold the highest ethical standards in all interactions and engagements.
Adhere to professional boundaries, ensuring that all relationships remain respectful and free from exploitation or inappropriate behavior.
Maintain patient confidentiality and privacy at all times, adhering to local laws and ethical standards regarding healthcare information.
Avoid conflicts of interest, whether personal or financial, in decision-making processes related to foundation activities.
- Integrity and Transparency
Conduct all activities with integrity, honesty, and transparency.
Report any unethical practices, misconduct, or violations of this Code of Conduct immediately to the appropriate authority within the foundation.
Ensure transparency in the management of funds, donations, and other resources. Misappropriation or misuse of any assets will not be tolerated.
- Accountability and Responsibility
Take personal responsibility for actions, ensuring they align with the mission and values of ATG HealthCare Foundation.
Fulfill assigned roles and tasks efficiently, ethically, and with a commitment to excellence.
Volunteers, staff, and partners must understand the importance of their roles in the foundation’s success and should actively contribute to its mission of providing healthcare and social services.
- Patient-Centered Care
Provide high-quality, patient-centered care with compassion and professionalism.
Ensure that patients’ needs, preferences, and values are prioritized in all healthcare services and decision-making processes.
Educate patients about their health conditions, treatment options, and preventive care, empowering them to make informed decisions about their well-being.
Do not engage in any form of coercion or manipulation when dealing with patients or their families.
- Collaboration and Teamwork
Encourage and facilitate collaboration among all members of the foundation, healthcare providers, volunteers, and community partners.
Share knowledge, resources, and expertise to ensure the success of our initiatives and the wellbeing of the communities we serve.
Communicate openly, with clarity, and in a timely manner, ensuring all stakeholders are kept informed about important developments.
- Health and Safety
Prioritize the health and safety of patients, volunteers, and staff at all times.
Follow established healthcare protocols, guidelines, and safety standards to prevent accidents, infections, and other health risks.
Report any hazards or unsafe conditions immediately to appropriate personnel.
Ensure that all medical treatments, screenings, and services are performed by qualified professionals in a safe environment.
- Non-Discrimination and Equal Opportunity
Ensure equal access to all services provided by ATG HealthCare Foundation, without discrimination.
Strive to reach underserved and vulnerable populations, offering care and support to those who need it most, irrespective of their socioeconomic status.
Promote equal opportunities for volunteers, employees, and partners within the foundation, encouraging diversity and inclusion in all activities.
- Privacy and Confidentiality
Respect the privacy of individuals, particularly patients and beneficiaries of our programs.
Ensure that all personal information, medical records, and sensitive data are protected and not disclosed without consent.
Volunteers and staff must adhere to data protection regulations, ensuring secure handling and storage of information.
- Commitment to Continuous Improvement
Foster a culture of learning and growth, encouraging continuous improvement in the quality of healthcare services, operational processes, and community outreach efforts.
Participate in training, workshops, and skill development opportunities to stay updated on best practices in healthcare, nonprofit management, and community development.
- Use of Foundation Resources
Use foundation resources—whether financial, material, or human—responsibly and efficiently.
Ensure that donations and grants are directed towards the intended causes, projects, and services.
Avoid waste and seek ways to maximize the impact of resources through sustainable and cost-effective practices.
- Environmental Responsibility
Acknowledge our responsibility to the environment and integrate eco-friendly practices in healthcare camps, offices, and other foundation activities.
Reduce waste, conserve energy, and minimize the environmental impact of all our operations.
- Compliance with Laws and Regulations
Adhere to all applicable local, national, and international laws and regulations relevant to healthcare, nonprofit work, and charitable activities.
Ensure that all permits, licenses, and registrations required for the foundation’s operations are up to date and maintained properly.
Be aware of and comply with tax regulations, particularly those related to charitable contributions, tax exemptions, and donor benefits (such as Section 12A and Section 80G of the Income Tax Act).
- Reporting and Accountability Mechanisms
Establish clear mechanisms for reporting violations of this Code of Conduct, unethical behavior, or other concerns.
Investigate all reports thoroughly, ensuring confidentiality and protection for whistleblowers.
Take appropriate disciplinary action for violations, which may include warnings, termination of association, or legal action.
Conclusion
ATG HealthCare Foundation believes in the power of compassion, integrity, and professionalism to drive positive change in healthcare and community development. By adhering to this Code of Conduct, all individuals associated with the foundation contribute to creating a respectful, safe, and productive environment where our mission can thrive. We are all responsible for upholding these values and ensuring that our actions reflect the highest standards of ethics and care.
This Code of Conduct is a living document and may be revised periodically to ensure that it remains relevant and aligned with the foundation’s mission, values, and legal requirements.